1. General
1. This Delivery Policy ("Policy") applies to all orders placed through TiffinSearch.com, a platform owned and operated by SeaNeB Technologies Pvt Ltd ("we", "us", or "our").
2. By utilizing TiffinSearch.com to place orders for tiffin services, customers acknowledge and agree to abide by the delivery policies set forth by the respective tiffin service providers. For further assistance or inquiries, users may contact TiffinSearch.com customer support.


2. Order Placement
1. Customers can search for nearby tiffin service providers and place orders through TiffinSearch.com.
2. 2. When you place an order on TiffinSearch.com, we share the order information with the selected tiffin service provider. The order is then managed and delivered by the tiffin service provider.


3. Delivery Management
1. Please note that the delivery of your order is solely managed by the tiffin service provider. They are responsible for ensuring that your order is delivered in accordance with their own terms and conditions.
2. TiffinSearch.com does not directly handle or manage the delivery process but facilitates the order placement and information sharing between customers and tiffin service providers.


4. Delivery Terms and Conditions
1. The delivery terms and conditions, including delivery schedules, areas covered, and any associated fees, are determined by the respective tiffin service provider.
2. Customers are encouraged to review the delivery terms and conditions of the chosen tiffin service provider before placing an order.


5. Issues with Delivery
1. In the event of any delivery-related issues or disputes, customers should directly contact the tiffin service provider responsible for the delivery.
2. TiffinSearch.com does not mediate or intervene in delivery-related matters but encourages open communication between customers and tiffin service providers for resolution.


6. No Responsibility
1. We are not responsible for the delivery of your order. We do not oversee the delivery process and cannot assist with delivery issues. However, specific delivery-related issues should be directed to the respective tiffin service provider for prompt resolution.


7. Changes to This Policy
1. TiffinSearch.com reserves the right to update or modify this delivery policy at any time without prior notice. Users are encouraged to review the policy periodically for any changes.

Our Role in Delivery Facilitation

TiffinSearch.com simplifies your search for local tiffin service providers. We act as a bridge by securely transmitting your order information to the selected tiffin provider. Please note that the actual delivery process, including logistics, timelines, and any associated terms and conditions, are the sole responsibility of the chosen tiffin service provider.

Understanding Tiffin Provider Delivery Policies

It's important to understand that each tiffin service provider on our platform has its own unique delivery policies. These policies encompass aspects such as

• Delivery Areas: Service providers will specify the locations they cover.
• Delivery Times: Providers typically indicate delivery windows (e.g., 12pm-2pm for lunch).
• Delivery Fees: Any associated delivery charges will be outlined by the service provider.
• Contact Procedures: Providers should provide clear channels of communication for delivery-related inquiries.

We strongly advise that you familiarize yourself with the delivery policies of your chosen tiffin service provider before placing an order. These policies can usually be located on their tiffinsearch.com profile or their own website.

Delivery Issues & Resolution

Any issues arising from the delivery process, such as delays, missed deliveries, or incorrect orders, should be addressed directly with your tiffin service provider. They are best equipped to resolve these situations promptly and in accordance with their established policies.

It's advisable to collect and maintain clear documentation of your order with the service provider. This includes order confirmations, receipts, and any communication related to the delivery arrangement. Such records may be helpful in facilitating smooth communication if any issues occur.

TiffinSearch.com Support

While tiffinsearch.com is not directly involved in the delivery process, we are dedicated to ensuring a positive user experience. Should you encounter a significant delivery-related problem that cannot be resolved with your tiffin service provider, please reach out to our customer support team at www.tiffinsearch.com/contact. We will strive to assist and mediate the situation to the best of our ability.

Disclaimer

TiffinSearch.com strives to partner with reliable tiffin service providers. However, we cannot guarantee the delivery performance of any specific provider listed on our platform. We strongly encourage open communication between customers and service providers to ensure a seamless and satisfactory meal delivery experience.